The controller of your personal information is AWARE Systems LLC.
I. What Information We Collect and How It Is Used
We may collect and hold personal information related to you that is necessary for the purpose of conducting our business, including (without limitation) to deliver products, services or information, improve our services to offer better experience, and to fulfill our regulatory obligations. We will tell you when we ask for your information whether it is a statutory or contractual requirement to give us the information and the consequences of not providing the information.
To undertake above goals, we may collect the following personal information related to our users:
Contact Profile: We may collect information that you submit when you contact the customer support, or otherwise submit information to the Company, including email address, and other information submitted during your use of the Application.
II. How Information Is Used
To provide support and to respond to your requests and enquiries
We have a legitimate interest to respond to your requests and inquiries for ongoing business administration
To personalize your visits to the website and to assist you while you use the website
We have a legitimate interest in providing and improving the Application
To deliver the website‘s services
To improve the website by helping us understand who uses the website and how it is being used
To share data with our service providers, such as those that host data for us, including Amazon Web Service
We have a legitimate interest in using vendors to provide business services
We have a legitimate interest in improving our services
To respond to law enforcement organization, or other government officials where we have a legal obligation, including complying with legal demands and complying with production and court orders. We will notify user of the information request or submission as, and if, allowed.
We have a legitimate interest in complying with applicable legal or regulatory obligations
The day to day running and management of the business including to monitor, maintain and improve the processes, information and data, technology and communications solutions and services we use; protect our legal rights and interests; and share such personal information with third parties that acquire or are interested in acquiring all or part of our assets or shares, or that succeeds us in carrying on our business;
We have a legitimate interest to manage our business including to maintain ongoing operations and to improve and strengthen our operations
Your Right to Object – Please note that you have a right to object to processing of your personal information where that processing is carried out for our legitimate interest.
IV. Data Retention
We retain your personal information for as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include: (i) how long the personal information is needed to provide the services and operate the business; (ii) the type of personal information collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).
V. Data Rights
You have the right (subject to certain limitations) to: (i) request access to personal information we hold about you; (ii) the correction of your personal information when incorrect, out of date or incomplete; (iii) request that we delete your personal information; (iv) opt-out of any marketing communications that we may send to you and to object to us using / holding your personal information if we have no legitimate reason to do so; and (iii) the portability of personal information i.e., ask for a copy of your personal information to be provided to you, or a third party, in a digital format. Where we are relying on your consent to handle your personal information, you have the right to withdraw your consent to this use at any time. We do not sell personal information to third parties for their own business/commercial uses.
All such requests should be made using the contact details set out below. Please note that if you request that your personal information be deleted, you may no longer be able to access or use certain parts of the service. We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than within one month after receipt of your request. In exceptional cases, we may extend this period by two months and we will tell you why. We may request proof of identification to verify your request. For more details in relation to your rights, including how to exercise them, please contact us using the contact details below.
You also have the right to log a complaint about the handling of your personal information with an EU data protection authority or other relevant regulator.
California residents may request certain information about our disclosure of personal data during the prior calendar year to third parties for their direct marketing purposes. We do not share your personal data with third parties or corporate affiliates for their direct marketing purposes.
We maintain security standards and procedures designed to prevent unauthorized access to your data by anyone, including our staff. We use commercially reasonable means such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information. The Company and our staff and any third parties hired to provide support services will be required to observe our privacy standards and to allow us to audit them for compliance. However, no information security defenses are impenetrable, and we cannot guarantee the security of our applications, servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
VII. International Audience
The website is hosted in the United States and Germany. Therefore, personal information collected from you, including via the website, will be transferred to the United States and Germany. Such transfer may not provide a similar level of protection to that provided by countries in foreign jurisdictions. As discussed above, we have a legitimate interest in utilizing service providers in the United States and Germany to provide you with the services.
Please do not use the website if you do not agree to the transfer and processing of your personal information in the United States and Germany or if it is illegal to do so in your home country.
VIII. Children’s Privacy
We do not knowingly collect personal information from children, under the age of 18, and in the event that we learn that a child under the age of 18 has provided information on our website, we will delete that information as soon as possible.
X. Email Provider
XI. Your Queries
Our contact information:
AWARE Systems, LLC
800 Fairway Drive, Suite 495
Deerfield Beach, FL 33441
Contact email: info@awareSG.com